Designed a real-time assistance feature for Amazon’s Send to Amazon tool, helping sellers prevent shipment defects. The Phase 0 launch saved $100K initially, with projected savings of $100M by improving compliance and reducing errors.
Enhanced the registration experience for Lumedic Connect, a mobile app that allows users to securely store and share their COVID-19 vaccination records. Streamlined the onboarding process, reducing drop-offs by 65% and driving higher adoption.
Designed a no-code configuration tool to replace manual JSON entry for game teams. Increased adoption from 4 to 8 teams, eliminated reliance on third-party services, and improved efficiency for non-technical users.